| Service |
Freedom plan |
| Calls to Australian fixed-lines and mobiles |
0¢ per 30 seconds |
| Video calls to Australian mobiles |
50¢ per 30 seconds |
Call connection fee (fixed, mobile and voicemail calls) |
0¢ 30¢ per 30 seconds (video calls) |
Text message to Australian mobiles (up to 160 characters) |
0¢ per message |
| MMS (multimedia message service) to Australian mobiles |
75¢ per message |
| Voicemail retrieval |
0¢ per 30 seconds |
| Voicemail deposit |
Free |
| GPRS |
1.1¢ per 20 KB blocks |
TransACT Call Centre (13 30 61) |
Free |
| 1800 numbers |
12¢ per 30 seconds (no flagfall call connection fee) |
| 1300 and 13 service numbers |
15¢ per 30 seconds (no flagfall call connection fee) |
Premium service numbers (for example 190 numbers) |
Advertised rate + 35% |
| National roaming charges |
View national roaming charges |
| International call rates |
View international call rates |
| International video calls |
86¢ per 30 seconds (17¢ flagfall call connection fee) |
| Premium MMS and SMS |
View premium MMS and SMS rates |
| Other services |
View other services |
| SIM card replacement fee |
$24.95 |
| Late payment fee |
$5.50 |
| Cheque dishonour fee |
$25.00 |
| Direct debit rejection fee |
$8.00 |
| SIM activation fee |
$15.95 |
| Re-connection fee |
$55.00 |
| Re-connection of suspended service following payment of outstanding amount. |